Close-up of a woman with long, curly dark hair, smiling with makeup including eye shadow and lipstick.

I am Pauline Hawkins Hume, a Pluralistic Counsellor and Psychotherapist, registered with the British Association for Counselling and Psychotherapy (BACP).

At the centre of my practice is the belief that every person deserves to be heard, understood, and supported. Clients often describe me as warm, approachable, and easy to talk to.

My approach is rooted in compassion, empathy, and respect for your individuality. I understand that everyone’s journey is different, and there’s no one-size-fits-all path to healing. Whether we meet online or in person, I aim to create an environment where you feel safe to share at your own pace, without judgment or pressure.

North Star Counselling was created to provide a steady, supportive space for those navigating life’s challenges. The values below reflect what’s at the heart of how I work with clients:

  • 🌱 Compassion – creating a safe, non-judgmental space

  • 🌍 Flexibility – tailoring therapy to your unique needs

  • Collaboration – working alongside you, not directing you

  • 💫 Authenticity – being genuine, present, and open in our work together

  • 🔒 Confidentiality – providing a trusted space where your privacy is respected

  • 🌟 Hope – supporting you to rediscover your inner direction

The Heart of North Star Counselling

At North Star Counselling, I work with individuals aged 16+ both online and in person. My practice supports people through a wide range of experiences, including:

  • Anxiety, stress, and low mood

  • Loss, grief, and life transitions

  • Relationship difficulties

  • Self-esteem and confidence issues

  • Trauma and past experiences

  • General feelings of being stuck or overwhelmed

What I Offer

This list isn’t exhaustive. Many people come to counselling with concerns that don’t fit neatly into categories, and that’s absolutely okay. If something feels difficult, uncertain, or heavy to carry on your own, counselling can provide a safe space to explore it together.